Terms of Moving Agreement
- Allowing Belk-Tex Roofing & Contracting LLC, DBA: Carte Blanche Moving to move your furniture/belongings is acceptance of entire agreement as outlined in our website and this document.
- By payment of deposit, customer has read and understands the terms of Carte Blanche Moving agreement as outlined on our website and this document.
- Payment is due upon completion of move and if no payment method is selected Carte Blanche Moving is authorized to charge against credit card used for deposit.
- Unless defined as fixed price the estimate provided is estimate only and was based on best guess of time required to complete. There are many factors that can change time estimate including how prepared boxes were upon mover arrival, degree of difficulty in disassembly and reassembly of beds, refrigerators, desks, etc., stairways, walking distance.
- Packing and unpacking are not included in move unless specifically listed.
- Any damage incurred during the move process can be claimed at .60 per lb. of the damaged item moved. Structures such as floors, walls, doors, etc. are not included in this limited liability damage coverage.
- If you desire full coverage you have the ability to do so prior to the move by purchasing outside insurance or your homeowners insurance.
- Carte Blanche Moving is not responsible for damage to items packed by customer as we have no control over adequacy of packing.
- Carte Blanche Moving is not responsible for items moved by another company to or from storage or packed by anyone other than Carte Blanche Moving.
- Carte Blanche Moving is not responsible for damage incurred after loading on Portable Storage Units or unloading items loaded by another moving company. (i.e., POD type)
- If customer requests or demands Carte Blanche Moving to not pad protect furniture during the move then the customer bears full responsibility for damage that could result.
- Carte Blanche moving is not responsible for damage to ceramic stoves, Green Eggs, chiminaeas, etc. that can occur during moving due to the brittle nature of ceramic after being heated and having heat cracks.
- Carte Blanche Moving is not responsible for marble or stone tables that crack just by picking them up due to the fact they all have veining inherent in nature and over time can become weak and crack with very little pressure.
- Carte Blanche Moving has the right to cancel or suspend move at any time the weather creates an unsafe environment for movers or customer requests our movers to do anything that can be considered unsafe or against regulations.
- Carte Blanche Moving is not allowed by state law to transport gasoline, bottled gases, plants, ammunition, or explosives or firearms.
- Carte Blanche Moving is not responsible for damage that can occur to pressboard type desk/furniture, due to its poor structural integrity and not being manufactured to withstand the moving process.
- Carte Blanche Moving will not be responsible for loss of high value items such as laptops, handheld devices, IPAD type computers, game consoles, watches, jewelry, cameras, currency, weapons, etc., as those items are required to be secured by customer prior to move and not left out during move. If any high value item is to be moved by Carte Blanche Moving it has to be listed on initial estimate and documented arrangements made prior to move.
- Carte Blanche Moving accepts cash, checks and credit cards. There is an appropriate surcharge on all credit card payments.
- Payments can not be withheld by customer by reversal of credit card or cancellation of check for damages. Separate damage claims have to be submitted.
- Carte Blanche Moving reserves the right to hold any furniture on our trucks or storage prior to payment for services rendered.
- Unless otherwise stipulated time starts the moment our truck/movers arrive at the starting location and ends once the move is completed at destination. Time is calculated in 15 minute increments.
- Refrigerators and freezers must by empty prior to our moving them.
- Clothes can remain in dresser drawers, but anything else loose, valuable or heavy has to be taken out prior to move and Carte Blanche Moving is not responsible for anything falling out of desks, cabinets, dressers or nightstands.
- If move is cancelled by customer less than 24 hours prior to move the deposit will be forfeited. If Carte Blanche Moving shows up for move and customer refuses services then customer will be responsible for payment of move minimum as included on agreement, but no less than 3 hours at mover rate.
- Carte Blanche Moving provides complimentary reconnect of electrical appliances including attaching water lines when requested by customer. This is not a part of the normal pricing and these are done at no charge to the customer for their convenience. The water lines are inspected for leaks at time of installation by the customer at all locations and Carte Blanche Moving does not warrant any subsequent leak or damages caused by water line or electrical failures. Customer should always inspect water lines periodically after initial installation or disconnect for the first day.
- We do move flat screen TV but we require you provide original TV box or you will need to buy TV box from us to protect during move. If movers determine at time of move that it is unsafe for them to remove or load TV’s safely they have right to decline to move TV. Carte Blanche Moving is not responsible for any internal malfunctions in electronic items that occur due to the normal moving process, unless there is clear external damage of the item. We are responsible for damage only if we have the ability to verify they are in working condition prior to moving them. If we are not able or allowed to check TV prior to moving we are not responsible for screen defects.
- Carte Blanche Moving is not responsible for any internal damage to appliances or electrical items that do not have any noticeable physical external damage during the normal moving process.
- There may be times where some furniture may not fit through doorway and we will contact you to let you know prior to moving it. We will not risk damage to furniture or walls to try to get it to fit.
- Carte Blanche Moving will not move trucks through tree limbs, dirt/mud or obstructions to get closer to house.
- Any legal disputes or court filings will come under the laws of the State of Texas, Denton County